Contact Us

Thank you for your interest in Carbatrol and Shire US Inc. We welcome your comments and questions.

US Headquarters

Shire US Inc.
725 Chesterbrook Blvd.
Wayne, PA 19087-5367
Toll free: (800) 828-2088

Patients and Caregivers

Call the Shire Customer Service Center toll free at 1-800-828-2088, option 1, M-F 8:00 a.m. to 5:00 p.m. EST.

Health Care Professionals

Clinical inquiries: For further clinical information on Shire products, US health care professionals may call us toll free at 1-800-828-2088, option 4.

Shire Patient Assistance Program: Physicians or their representatives who would like to enroll patients in Shire's Patient Assistance Program may call
1-866-325-8224 for enrollment applications and additional information.

Carbatrol Gives You Freedom

The Carbatrol capsule can be sprinkled on soft foods and eaten, giving an option to patients with difficulty swallowing pills. Carbatrol capsules or their contents should not be chewed or crushed.

Anticonvulsants should be taken in the manner and at the times prescribed by the physician.

Important Safety Information for Patients and Caregivers

Carbatrol^® contains carbamazepine. If you are currently taking another medication that contains carbamazepine, do not begin taking Carbatrol without discussing this with your healthcare provider.
If you are taking any other medications, including oral contraceptives, over-the-counter medications, or herbal products, be sure to inform your healthcare provider, as Carbatrol can interact with other medications.
Carbatrol was generally well tolerated in clinical studies. The most common side effects, particularly when first starting on Carbatrol, were dizziness, drowsiness, unsteadiness, nausea, and vomiting.
Serious skin disorders have been reported with use of carbamazepine. These skin disorders may be more common in patients of Asian ancestry. Patients of Asian ancestry who have a specific gene (HLA-B*1502) may be at increased risk. Patients of Asian ancestry should be tested for this gene prior to starting Carbatrol.
Contact your healthcare provider if you have any unexplained bruising, fever, or infection. Products that contain carbamazepine have been associated with rare but serious types of blood disorders.
Carbamazepine can cause fetal harm. Contact your healthcare provider if you are considering becoming pregnant, or are pregnant, in order to discuss the continued benefits and risks.
People with a history of bone marrow problems, or who are allergic to carbamazepine, or who are sensitive to tricyclic antidepressants should not take Carbatrol.
Certain types of seizures (absence seizures or petit mal) do not appear to be controlled by carbamazepine.

See Important Safety Information for Patients & Caregivers

Carbatrol^® is registered in the United States Patent and Trademark Office.

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While Shire US Inc. makes reasonable efforts to include accurate, up-to-date information on the site, Shire US Inc. makes no warranties or representations as to its accuracy. Shire US Inc. assumes no liability for any errors or omissions in the content of the site.